Job Description

As the Branch Manager, you will manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.

 

  • Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget
  • Manage the branch P&L
  • Plan branch staffing in collaboration with the Area manager to meet profitability targets;
  • Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines
  • Prepare end of month reports and action business lost
  • Ensure equipment maintenance, servicing and workshop meets QOM standards
  • Develop customer relationships and network to identify business development opportunities
  • Role model and coach safe behaviour in accordance with Kennard’s Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving
  • Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability

 

About you

 

  • Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others
  • Strong financial acumen and experience managing P&L’s
  • Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
  • Experience in working within a network operation where collaboration with others has been an important part of success

 

Please note: Background/Police Checks will be carried out as part of the recruitment process

Salary:

Hourly Rate:

Full-Time

Job Type:

Cannington, Western Australia - Australia

Location:

Kennards Hire

Branch Manager

October 5, 2021

Posted On:

Posted:

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